Returns & Refunds

We strive to produce quality products that satisfy our customers. If there is a problem with your
purchase, please contact us.

Should you decide to return your purchase for any reason, most products can be returned in new condition and in original packaging within 30 days of delivery for a refund, exchange or store credit, less the cost of shipping and handling. Some products may be subject to a restocking fee. Items purchased with “Free Shipping” will have actual shipping costs removed from the refunded amount. Buyer is responsible for return shipping costs.

Items must be packed in the original box with the original packaging materials as damaged returns will not be honored. Please email us at info@koverz.com if you plan to return a purchase.

All returns must be shipped insured to the following address:
LADYEDISON & CO.
ATTN: RETURNS
PO BOX 422
DUBLIN, OH 43017